Over the past 10 years, the use of IT has undergone a remarkable evolution. With the advent of digital transformation, companies have had to adapt to the use of new technologies to remain competitive. As a result, companies have adopted customer relationship management (CRM), project management, marketing and sales software. This software has improved productivity, reduced costs and improved customer satisfaction. Furthermore, the use of IT has also spread to many sectors, such as education, health, commerce, agriculture, industry, etc.
The evolution of internet usage over the past 10 years has also been striking. The use of social networks such as Facebook, Instagram, Twitter, LinkedIn and Snapchat has grown exponentially. These social networks have transformed the way people communicate, share information and interact with each other.
The first big change in the last decade has been the explosion in the use of smartphones. Cell phones are no longer just used to make calls, but have become mini laptops with permanent access to the Internet. This has led to a significant increase in online content consumption and has paved the way for many mobile applications such as social networking, gaming, mobile banking, etc.
The second big change of the past decade has been the rise of artificial intelligence (AI) and cloud computing. These technologies have helped automate many tasks, facilitate decision making and make business processes more efficient. AI has also helped personalize the user experience by providing product recommendations, targeted advertising and more natural interactions with chatbots.
In conclusion, the evolution of computer and Internet use over the past decade has been marked by an increase in connectivity, automation and personalization. This has opened up new opportunities for companies in all sectors to better understand and adapt to their customers’ needs. At the same time, it also raises questions about privacy, data security, servers used by online businesses and the impact of automation on employment.